How to Leave Scottish Power

If you are considering leaving Scottish Power, it is important to understand the steps involved and what to expect. This guide explains how to check your contract, cancel or switch, and what might happen to your account, especially if you have a smart meter.

Check your contract first

Before you make any move, check your Scottish Power contract for your tariff end date and any early exit fees. You can find your contract end date on your latest bill, either in the app or by logging into your Scottish Power online account. If you are unsure, you can call Scottish Power on 0800 027 0072 and ask for your tariff end date and whether any exit fees apply to your account.

If you are on a fixed tariff and switch more than seven weeks before your contract ends, you will usually pay an exit fee of £50 per fuel. If you switch after this period or move to another Scottish Power tariff, exit fees do not apply. Always check your bill or speak to customer service for confirmation.

How to cancel or switch

If you want to leave Scottish Power without moving to another supplier, you can cancel directly. You may do this by calling 0800 027 0072, using the cancellation form on their website, or through the Scottish Power app. There is a 28-day notice period, so you will remain responsible for charges during this time. After you submit your request, keep the confirmation email or letter for your records.

If you are switching to a new energy provider, the process is supplier-led. Your new supplier will notify Scottish Power and handle the switch, which typically takes about 21 days. You do not need to contact Scottish Power directly to cancel in this case, but you should provide a final meter reading to ensure your final bill is accurate.

What happens to your account

Scottish Power does not provide phone or email services, so there are no numbers or addresses to transfer. If you have a smart meter, it should remain compatible with most other suppliers, but you should inform your new provider so they can confirm remote reading capability. Any loyalty rewards or benefits tied to your Scottish Power account will end when you leave, so redeem any rewards before cancelling. If you have bundled services, such as broadband, contact Scottish Power to discuss your options for those services.

Your options after Scottish Power

Once you have left Scottish Power, you have a range of energy suppliers to choose from. If you want to know more about switching to a specific provider, see our detailed guides below:

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Frequently asked questions

How can I cancel my ScottishPower contract?

You can cancel your ScottishPower contract by: 1. Completing the cancellation form and returning it to the address provided on the form. 2. Calling ScottishPower at 0800 400 200 (Monday to Friday, 9am to 5pm). 3. Using the online cancellation form available on their website. (scottishpower.co.uk)

Is there a cooling-off period for cancelling ScottishPower?

Yes, ScottishPower offers a 14-day cooling-off period from the day after you sign up, during which you can cancel your contract without any charges. (scottishpower.co.uk)

Are there any exit fees for leaving ScottishPower?

If you're on a fixed tariff and switch to another supplier more than 7 weeks before your tariff end date, you'll incur an exit fee of £50 per fuel. However, if you switch after your tariff ends, no exit fees apply. (scottishpower.co.uk)

How do I provide a final meter reading when leaving ScottishPower?

To ensure an accurate final bill, provide your final meter readings on the day your supply ends. Your new supplier may also request these readings as part of the switching process. (scottishpower.co.uk)

Will I receive a refund after cancelling ScottishPower?

If you're in credit, ScottishPower will refund the amount within 14 days after receiving your final payment. If you owe a balance, ensure prompt payment to settle your account. (bitblaze.co.uk)

Can I switch to another ScottishPower tariff without exit fees?

Yes, you can switch to another ScottishPower tariff at any time without incurring exit fees. (scottishpower.co.uk)

How long does it take to switch from ScottishPower to another supplier?

The switching process typically takes about 21 days, during which your new supplier will handle most of the administrative work. (bitblaze.co.uk)

What should I do if I change my mind after initiating a switch from ScottishPower?

If you've started the process of switching and changed your mind, contact ScottishPower as soon as possible to cancel the switch. If you're still within your cooling-off period, you can cancel your contract without any charges. (scottishpower.co.uk)